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A reader writes:
I’ve a brand new worker who’s very organized and bold and customarily competent, however she is horrible at receiving suggestions.
After studying your column for some time, I’ve tried to include your recommendation. I’ll say issues like “I’ve seen you’ve been doing this X manner, however we really do it Y manner for A, B, and C causes. It’s not a giant deal in any respect, simply one thing to regulate.” And her response will normally be an extended, detailed clarification about why she did it the way in which she did, adopted by a purpose why her manner is healthier, however then additionally, typically, a thanks for the suggestions. I believe that what I understand as defensiveness on her half is definitely over-eagerness to indicate that she’s making an attempt actually exhausting. However actually, it’s not use of my time to entertain these long-winded explanations, and I don’t know the way a lot she’s absorbing the critiques and recommendation that I’m giving. Is there a strategy to head off the prickliness with out making her really feel extra insecure?
I reply this query — and three others — over at Inc. at the moment, the place I’m revisiting letters which were buried within the archives right here from years in the past (and generally updating/increasing my solutions to them). You’ll be able to learn it right here.
Different questions I’m answering there at the moment embrace:
- Telling a good friend I don’t need to work for her
- Ought to I inform a rejected candidate that their mum or dad protested our hiring choice?
- My colleague gave all the ladies at work flowers for Mom’s Day
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